FAQs

General

Where is your office located?

Our office is located in the Salisbury Composite High at 20 Festival Way, Sherwood Park, AB, T8A 4Y1. Enter through the front doors of the school (Northeast) and turn right for our office.

How do I register?

What is the refund policy?

View our refund policy.

What if a class is cancelled?

If Next Step Continuing Education cancels a class due to low enrollment or other reason outside of our control, we will notify you immediately and every effort will be made to accommodate you in another class. If there is no other course which is satisfactory to you, you will receive a full refund. 

Do you offer discounts?

Yes. We offer a 15% discount for seniors 60+. Use code SENIOR15 when registering online. We also offer various discounts throughout the year. Follow us on FaceBook, Instagram or Twitter, or sign up for our newsletter to find out about special offers.

High School Credit

How is Next Step Continuing Education different than Next Step Outreach - aren't you the same place?

Next Step consists of different departments and campuses.

Next Step Continuing Education is the lifelong learning centre offers programs in Career Development, Lifestyle Courses, Online Learning, Night Classes (credit), Diploma Exam Prep, Summer School (credit) and Summer Camps.

Next Step Outreach offers Senior High, Junior High and Home Education serving Sherwood Park and surrounding areas. These programs are designed for students looking for a flexible schedule, who want to pick-up extra courses or who want to upgrade their marks during the day. Our schools are located in Sherwood Park, Fort Saskatchewan and Vegreville.

Do you offer credit courses online? 

All of Next Step Continuing Education's credit courses are in a classroom setting. Next Step Outreach, a school entity under Elk Island Public Schools, does offer "self paced" high school credit courses. Please contact them at (780) 464-1899 for all their programming details or visit their website at http://www.eipsnextstep.ca/

At what age do I pay mature student fees?

You pay mature student fees if you are twenty (20) years of age or older as of September 1, 2019.

How do I pay my diploma exam rewrite fee?

Diploma exam rewrite fees are paid directly to Alberta Education. Next Step Continuing Education does not collect rewrite fees on your behalf to submit to Alberta Education. To download the rewrite form and obtain the address to send payment to visit http://education.alberta.ca/admin/testing/forms.aspx.

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