Nonviolent Crisis Intervention (NVCI) Certificate (NEW)
This course will explore various levels of behavior, how to identify those levels and the management skills to deal with disruptive behaviours. Topics will include verbal and nonverbal techniques to de-escalate behaviours and what to do after an episode. This course is suitable for people working in fields such as education, health, and the service industry, as well as parents and caregivers. Students receive an abridged NVCI certificate at the end of the course.
This course does not include personal safety or physical restraint techniques.