Career Development

Verbal De-escalating, Responding Professionally

How do you maintain a good relationship in difficult situations? When things take an unexpected turn and the people around you become frustrated or upset, it can be challenging to know how to respond. This course will provide strategies to anyone looking to handle themselves more effectively and professionally when the going gets tough.

Course Fee: $55.00 + GST

"The instructor did an wonderful job of creating a safe environment Everyone's opinions were respected and the instructor was open to any questions."

Student, Mental Health First Aid Certificate

Selected Class

Thu Nov 21, 2019

Nov 21st 2019, 6:00pm to 9:00pm

Course Length: 3 hours

Location: Salisbury Composite High School

Instructed by: Carol Knott, Sharon Jeske

Class Code: VRBLD-05

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