Refund Policy

Cancellations

If a course does not meet the enrollment minimum and is  cancelled by Next Step Continuing Education, every effort will be made to accommodate you in another course. If there is no other course which is satisfactory to you, you will receive a full refund. 

Non-Credit Course Refunds

All refunds for non-credit courses including Computer, Cooking, Language, Law, Life & Leisure, Photography, Career Development, Diploma Exam Prep and Golf, are subject to a processing fee of 50% of the initial registration fee or $45, whichever is less. Refunds are not given if the request is made less than two (2) business days before the start of the first class. Refunds are not given for forgotten or missed classes, so please mark your calendar.  

Night School Credit Course Refunds

Students under the age of 20 as of September 1st of the current school year:

  • A registration deposit is refundable:
    • upon successful completion of the course, or
    • if a student officially withdraws through the Next Step Continuing Education office and the request is made two (2) business days before the start of the first class.
  • No refunds are issued for students who withdraw, stop attending or who are no-shows after the start of the first class.
  • Refunds may take up to three weeks to process.

Mature students 20 years of age or older as of September 1st of the current school year:

  • Refunds are subject to a processing fee of $80, if the request is made two (2) business days before the start of the first class.
  • If a withdrawal request is received less than two (2) business days before the start of the first class or after the first class but before the start of the third class then 50% of the registration fee will be retained.
  • Students must officially withdraw through the Next Step Continuing Education office.
  • No refunds are issued for students who withdraw after the start of the third class, who stop attending or who are no-shows.
  • Refunds may take up to three weeks to process.

Textbook Deposit:

  • To receive a full textbook deposit refund, all school materials must be returned in good condition within two weeks from course completion, final exam and/or request for withdrawal.
  • Students must officially withdraw through the Next Step Continuing Education office. 
  • Refunds may take up to three weeks to process.

Summer School Credit Course Refunds

Students under the age of 20 as of September 1st of the current school year:

  • Up to and including June 2:
    • 100% refund for registration deposits and activity fees.
  • From June 3 to June 28:
    • CALM/Faith-based CALM - Activity fee non-refundable
    • CALM (Self-paced) - 100% refund of registration deposit
    • PE 10 - Activity fee non-refundable
    • 5 Credit - 100% refund of registration deposit and textbook fee
    • Extreme CALM/PE 10 - Refund minus $45 admin fee
    • Extreme Film - Refund minus $45 admin fee
  • July 2 and after
    • All fees non-refundable

Mature students 20 years of age or older as of September 1st of the current school year::

  • Normal refund policy for mature students applies.

Busing Service Refunds

  • Normal non-credit refund policy applies.

Summer Camp Refunds

  • Normal non-credit refund policy applies.

NSF Cheques

NSF cheques and credit card chargebacks are subject to an administration fee equal to current bank charges.

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